Contact management: Sm@rtWelcome
The single multi-channel platform for integrated Customer Experience management.
Human resource management: Sm@rtC6
The interactive and automatic system for clocking in and out and multi-channel, self-service absence notification.
Sustainable PA: Sm@rtScreening & Sm@rtVax of Regione Puglia for digital prevention project prizewinner
"I-Tel system has slimmed down and decreased load of calls to the operator. People are absolutely happy. We solved problems of periodic requests and constant availability of service."
"We choosed I-Tel as technologic partner to optimize immediatly various processes of Telemedicine service. Today my staff can guarantee assistance to patients on multi-channel, h24 and 365 days per year."
"We choosed the entire suite of CupRecall because we believe in multi-channel and in facilitated communication widespreades between citizens as instrument to optimize sensible processes like credit recovery and vaccination screening campaigns
"Investing in innovation means returns in commesurate time. Theese systems are immediatly verifiable and this is their power. We inserted immediatly all over the territory without experimentation: relation between costs and benefits was already obvious."
"Together with I-Tel we made an analisys about citizens needs. Giving certainty to citizens, pass through use of innovative technologies. And this it's been Cerignola's choice."